When you place your order please choose the date you would like your balloon to be delivered and we will book it for delivery on that date. The calendar will appear during the check out process.

We have a range of delivery options for you to select including Saturday and Sunday and also nominated morning slots, meaning you can choose a time that is most convenient for you. PLEASE NOTE - for Sat, Sun & Monday deliveries orders must be received before noon on Friday before, otherwise they will be dispatched on the following Monday for Tuesday delivery.

 Please read the info below to see what options are available.

Choose from these options at checkout - these prices are per balloon :

DPD Nominated Working Day 8 am-8 pm - £7.95
DPD Nominated Working Day by 10:30 am - £18.00
DPD Nominated Working Day by noon - £10.95
DPD Nominated Saturday 8 am-8 pm - £10.95
DPD Nominated Saturday by 12 pm - £15.00
DPD Nominated Saturday by 10.30 am - £20.00
DPD Nominated Sunday 8 am to 8 pm - £10.95
DPD Nominated Sunday by 12 pm - £30.00

Please read our general delivery information.

1. Order by noon to qualify for the next working day delivery on all our helium filled confetti and feather balloons.

2.  Orders placed after noon on a Friday will not be dispatched until the following Monday for delivery on Tuesday.

3. If you are ordering your balloon a few days or weeks ahead, we will schedule your balloon to be made and shipped the day before your chosen delivery date so it arrives fresh on the date that you require.

4. We send all our balloons using DPD, if you enter your mobile number or email address at check out you will receive text tracking information when the balloon has been shipped with a one-hour delivery window and a second one when the balloon is delivered. You will be able to track your order online and arrange for it to be left in a safe place or with a neighbour.

5. If you are not going to be in you can now choose to have the balloon left in a safe place, please bear in mind that it is a large box so won't squeeze into an electric cupboard! If you want this option please add it to the comments at check out, make sure you include a brief description of where your safe place is.

6. We can deliver on Saturdays and Sundays, however, please note, orders must be received before noon on a Friday morning to qualify for this service.

7. Our balloons will stay inflated for between five and 10 days, so if possible it is better to arrange delivery for the day before a special event to avoid unforeseen delays. In the unlikely event of a delivery being delayed by a day due to circumstances beyond our control, we will refund the delivery costs but the cost of the balloon will not be refunded.

9. We cannot ship inflated balloons outside of the United Kingdom.

The Party Company cares passionately about our environment and is trying to minimise the impact we make. We are members of PEBA (pro-environment balloon association) and wherever possible we source products that can be recycled or biodegraded. Please see the following guidelines on how to dispose of your balloons safely and responsibly.

How to dispose of your balloons:

The Box - this is made from recycled cardboard and can go straight into your cardboard bin to be recycled again

The Weight - the bangle weights are made from recycled plastic and can be recycled again so they can go in your plastic recycling bin

The Ribbons- the satin ribbons can be reused or they can be composted

The Balloon - If your balloon is a latex balloon then it will biodegrade so should be popped and disposed of in the normal waste bin or if you have a compost bin you can cut them up and add them to that. If your balloon is a plastic bubble or foil balloon then it should be popped and put in the waste bin. The ribbons used to attach the balloon to the weight should be cut up and disposed of in the waste bin.

Feathers - Feathers can be composted if you have a compost bin, if not place them in your general waste bin and they will biodegrade in time.

Confetti - tissue confetti is biodegradable and should be placed in your general waste.

Please never release balloons into the atmosphere as they return to earth as litter.

The Box - this is made from recycled cardboard and can go straight into your cardboard bin to be recycled again

The Weight - the bangle weights are made from recycled plastic and can be recycled again so they can go in your plastic recycling bin

The Ribbons- the satin ribbons can be reused or they can be composted

The Balloon - If your balloon is a latex balloon then it will biodegrade so should be popped and disposed of in the normal waste bin or if you have a compost bin you can cut them up and add them to that. If your balloon is a plastic bubble or foil balloon then it should be popped and put in the waste bin. The ribbons used to attach the balloon to the weight should be cut up and disposed of in the waste bin.

Feathers - Feathers can be composted if you have a compost bin, if not place them in your general waste bin and they will biodegrade in time.

Confetti - tissue confetti is biodegradable and should be placed in your general waste.

On the rare occasion that we experience a delay with stock,  then a suitable swap will be made, this will be to the same value or more and in keeping with the overall theme of the balloon. eg. if so happens we are out of stock of a particular balloon tail, confetti or vinyl colour etc,

The terms and conditions apply to the use of www.thepartycompany.co.uk website.

By placing an order with us you are agreeing to accept these terms and conditions.  Please read them carefully before using the website and/or placing an order. If you do not agree with the terms and conditions as stated, you should not place an order. The Terms and Conditions may be amended at any time without prior notice. If you have any questions or queries relating to the terms and conditions, please contact us at enquiries@thepartycompany.co.uk

1. personalisation  When selecting bespoke personalised wording on your balloon order, please ensure the message and spelling are correct as they are made to order and mistakes cannot be refunded. If a selected balloon tail, writing colour or filling is out of stock at the time we come to make the balloon, then we will try to contact you to offer an alternative.

2. Delivery – please read our dedicated delivery page for important information. 

3. Cancellations - If you wish to cancel your order with us then please inform us as soon as possible by email. For cancelled orders, refunds will be processed within 7 working days and will be credited to your original method of payment. 

4. Changes -  If you have any changes or amendments to your order please let us know as soon as possible by emailing enquiries@thepartycompany.co.uk. If we can we will accommodate any changes requested.

5. Problems - Please open your balloon and check the condition as soon as it is delivered. If the balloon is damaged in any way when you open the box please photograph the balloon and let us know within 12 hours of receiving the delivery. We cannot accept damage claims after that time. If it is clear that the balloon has been damaged in transit then a refund will be processed (within 7 days) or a replacement will be offered. We will not refund balloons that develop problems after they have been received in good condition and taken out of the box. Problems caused by a fault with the manufacture/making of the balloon or damaged in transit are visible immediately upon inflation or on opening the box. If the balloon develops a problem after it has been removed from the box we cannot be liable for problems that occur from possible mishandling or poor storage of the balloon. Please read our dedicated "Looking after your Balloon" section to ensure your balloon looks good for as long as possible.